FAQs

Where are McKenzie James products made?

We run a small, family owned and operated business in the heart of North Carolina.

What hat brand do you use?

After extensive market research and with the informed opinions of our hat-wearing partners, we’ve chosen to use Lost Hat Co. as our sole source for all of our hats. Their quality and comfort is unmatched. Since we love wearing them ourselves, we know you will too.

What are your patches made of?

All of our patches are made from premium grade leather that is then stained and treated for durability.

Do you offer non-leather patches?

At this time, we do not offer any options other than leather. But sign up for our newsletter, and you’ll be the first to know when new options are available!

What if I don’t have a logo? Can you create a design for me?

We don’t claim to be graphic artists, but we can certainly help get your brand onto a hat! While we don’t offer logo-design services, we can take your existing materials and put together a design you’ll love. If your design is already ready to go, there is not charge for artwork. If we need to do more than 30 minutes of editing and revisions, we’ll need to charge for art services. Our artwork editing rates are currently $45/hour.